Privacy policy

Privacy Policy

Last Updated: October 9, 2026

1. Introduction

Welcome to Wornspire (https://wornspire.com).

At Wornspire, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, create an account, make a purchase, or interact with our services.

Wornspire is operated by Heilongjiang Ruihao Renewable Resources Recycling Co., Ltd., which is responsible for determining the purposes and means of processing personal information collected through our online store, except where another party acts as an independent data controller.

Data Controller and Business Information

Data Controller / Legal Business Name: Heilongjiang Ruihao Renewable Resources Recycling Co., Ltd.

Unified Social Credit Code: 91231282MAE0PH9G3G

Registered Address: Group 34, Committee 4, Zhaolan Street, Zhaodong City, Suihua City, Heilongjiang Province, China

Website: https://wornspire.com

Privacy Contact Email: support@wornspire.com

For any questions or requests regarding your personal information, including requests to access, correct, delete, or withdraw consent, please contact us directly at support@wornspire.com.

This Privacy Policy applies to personal information processed in connection with our website, online shopping services, customer accounts, purchases, marketing communications, and customer support activities.

We process personal information in accordance with applicable data protection and consumer privacy laws.

2. Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with our website.

A. Information You Provide Directly

When you place an order, create an account, contact us, or use our services, we may collect:

  • Full name.

  • Email address.

  • Telephone number.

  • Billing and shipping addresses.

  • Account information and preferences.

  • Product selections, shopping cart contents, and order history.

  • Customer service communications.

  • Product reviews and feedback.

  • Information voluntarily provided through forms or surveys.

We collect this information to provide our products and services, process orders, communicate with customers, and respond to inquiries.

B. Payment and Transaction Information

When you purchase products through Wornspire, payment information is processed through the payment services available at checkout.

Depending on the payment method and service provider, transaction-related information may include:

  • Payment method.

  • Billing information.

  • Transaction amount and currency.

  • Transaction date.

  • Payment confirmation and transaction reference numbers.

  • Limited payment card information, such as the card type or last four digits, where supplied by the payment provider.

Full payment card information may be collected and processed directly by authorized payment service providers rather than stored by Wornspire.

Payment providers process information according to their applicable privacy and security practices.

C. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address.

  • Browser type and version.

  • Device type and operating system.

  • Pages visited and time spent on our website.

  • Referring website or traffic source.

  • Device identifiers, where applicable.

  • Approximate location inferred from IP address.

  • Website interaction and diagnostic information.

  • Cookie identifiers and similar online tracking information.

We use this information to operate our website, maintain security, understand website performance, and improve the shopping experience.

D. Information From Third Parties

Where applicable, we may receive limited information from third-party service providers, including:

  • Payment confirmation from payment processors.

  • Delivery status from shipping carriers.

  • Fraud prevention and security information.

  • Website analytics information.

  • Marketing attribution information from advertising partners, where permitted.

We process third-party information only where we have an appropriate lawful basis.

3. How We Use Your Personal Information

We collect and use personal information for the following purposes.

Order Processing and Fulfillment

To confirm purchases, process payments, arrange deliveries, provide order updates, and manage returns or refunds.

Customer Service

To respond to questions, resolve complaints, assist with orders, and provide after-sales support.

Website Operations

To maintain website functionality, remember shopping cart contents, manage customer accounts, and improve navigation.

Security and Fraud Prevention

To protect customer accounts, identify suspicious transactions, prevent fraudulent activity, and maintain website security.

Marketing and Promotions

To send promotional emails, share new arrivals, communicate special offers, and provide personalized marketing where permitted by law.

Where consent is legally required, we will obtain it before carrying out the relevant marketing activities.

Website Analytics and Improvement

To understand how visitors interact with our store and improve website functionality, product presentation, and shopping experiences.

Legal and Regulatory Compliance

To maintain required transaction records, meet applicable tax and accounting obligations, respond to lawful requests, and resolve legal disputes.

We will not use personal information for materially incompatible purposes without an appropriate legal basis and any additional notice or consent required by law.

4. Legal Bases for Processing Personal Information

Where the European Union General Data Protection Regulation (GDPR), United Kingdom GDPR, or similar laws apply, we process personal information on an appropriate legal basis.

These legal bases may include:

Performance of a Contract

Processing information necessary to fulfill purchases, provide services, manage orders, and meet contractual obligations.

Compliance With Legal Obligations

Processing information required to comply with applicable laws, accounting rules, tax obligations, and lawful regulatory requests.

Legitimate Interests

Processing information for legitimate business purposes, such as website security, fraud prevention, customer service improvement, and business operations, where those interests are not overridden by individuals' rights and freedoms.

Consent

Processing personal information for activities that require your consent, including certain marketing communications and nonessential cookies.

You may withdraw your consent at any time as described in Section 9.

Where consent is withdrawn, we will stop the relevant consent-based processing unless another lawful basis independently applies to a separate processing purpose.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support website functionality and improve the shopping experience.

Cookies are small data files stored on your device when you visit a website.

Types of Cookies

Essential Cookies

These support necessary website functions, including shopping cart operation, checkout, security, and account authentication.

Analytics Cookies

These help us understand website traffic, visitor interactions, and website performance.

Preference Cookies

These may remember selected settings, language preferences, or other shopping preferences.

Advertising and Marketing Cookies

Where used, these may help measure advertising performance, understand campaign effectiveness, or display relevant advertisements.

Managing Cookies

You can manage cookies through your browser settings and any cookie preference controls made available on our website.

Where applicable law requires consent for nonessential cookies or similar technologies, we will request that consent before using them.

You may withdraw your consent or change your preferences through the available consent management mechanism.

You may also email support@wornspire.com for assistance with cookie-related privacy requests.

Disabling certain cookies may affect website functionality, including features related to account access or shopping cart preferences.

6. How We Share Personal Information

We may share personal information with trusted third parties when reasonably necessary to provide our services, operate our business, or comply with applicable laws.

Categories of recipients may include:

Payment Service Providers

To securely process payments, refunds, and payment verification.

Shipping and Logistics Partners

To arrange shipment, provide delivery tracking, and complete orders.

E-commerce and Technology Service Providers

To host and maintain our website, support customer accounts, manage orders, and operate our online store.

Customer Support Providers

To help manage customer inquiries, support requests, and communications.

Analytics and Advertising Partners

To analyze website performance and support advertising activities where permitted by applicable law and your privacy choices.

Professional Advisers and Legal Authorities

To comply with legal requirements, resolve disputes, protect legal rights, or respond to valid requests from competent authorities.

We require service providers acting on our behalf to handle personal information in accordance with appropriate contractual, confidentiality, and security obligations.

We do not disclose personal information to unrelated third parties for their independent direct marketing without an appropriate legal basis or any consent required by applicable law.

Where applicable privacy laws classify certain advertising-related disclosures as the "sale" or "sharing" of personal information, we will provide the notices and opt-out rights required by those laws.

7. International Data Transfers

Wornspire operates an international online store.

Your personal information may be processed in countries or regions outside your country of residence, including locations where our company, e-commerce platform, payment providers, logistics partners, or other service providers operate.

Different countries may have different data protection laws.

When international data transfers are subject to legal restrictions, we will implement an appropriate transfer mechanism or other safeguards required by applicable law.

Depending on the circumstances, these may include:

  • Applicable adequacy decisions.

  • Approved standard contractual clauses.

  • Contractual data protection obligations.

  • Appropriate technical and organizational security measures.

  • Other lawful transfer mechanisms or exceptions.

Where required, we will provide additional information about relevant transfers and safeguards upon request.

For questions about international data processing, please email support@wornspire.com.

8. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information.

A. Right to Access

You may request confirmation of whether we process your personal information and ask for access to that information.

You may also request information about how and why your personal information is used.

B. Right to Correction

You may request that we correct inaccurate personal information or complete incomplete information.

For example, you may request corrections to your name, contact information, or account details.

C. Right to Deletion

You may request that we delete personal information when an applicable legal basis for deletion exists.

We will review the request and delete eligible information in accordance with applicable law.

Certain information may need to be retained to comply with legal obligations, prevent fraud, resolve disputes, or maintain legally required business records.

If we cannot delete certain information, we will explain the reason where legally required.

D. Right to Withdraw Consent

Where we process personal information based on your consent, you may withdraw that consent at any time.

Withdrawing consent does not affect the lawfulness of processing carried out before your withdrawal.

E. Right to Object or Restrict Processing

Where applicable law provides these rights, you may object to certain processing activities or request restrictions on the processing of your personal information.

This may include processing based on legitimate interests or direct marketing.

F. Right to Data Portability

Where applicable, you may request a copy of certain personal information in a structured, commonly used, machine-readable format.

You may also request that eligible information be transferred to another service provider where technically feasible and legally required.

G. Right to Opt Out of Marketing

You may unsubscribe from promotional emails at any time using the unsubscribe instructions provided in those emails.

You may also request removal from marketing communications by contacting support@wornspire.com.

Opting out of promotional communications will not prevent us from sending necessary transactional messages, such as order confirmations, shipping notifications, or important account information.

H. Right to Lodge a Complaint

If you believe your personal information has been processed unlawfully, you may contact us to request assistance.

Where applicable, you also have the right to lodge a complaint with a competent data protection or privacy regulatory authority.

9. How to Exercise Your Privacy Rights

We provide a direct process for submitting privacy-related requests.

Privacy Request Email: support@wornspire.com

To exercise your rights, please follow these steps.

Step 1: Submit Your Request

Send an email to support@wornspire.com.

Use one of the following subject lines, depending on your request:

  • Privacy Request – Access My Data

  • Privacy Request – Correct My Data

  • Privacy Request – Delete My Data

  • Privacy Request – Withdraw Consent

  • Privacy Request – Opt Out of Marketing

  • Privacy Request – Data Portability

  • Privacy Request – Restrict Processing

Step 2: Provide Relevant Information

Please include:

  • Your full name.

  • The email address associated with your Wornspire account or order.

  • Your order number, if relevant.

  • A clear description of your request.

Please do not send passwords, full payment card numbers, or unnecessary sensitive personal information.

Step 3: Identity Verification

To protect your personal information, we may request additional information reasonably necessary to verify your identity or your authority to act on someone else's behalf.

We will not request unnecessary personal information for verification.

Step 4: Request Review and Processing

Our privacy contact team will review your request and determine how to respond under applicable law.

We may contact you if additional information is reasonably necessary.

Step 5: Response and Confirmation

We will provide a response by email and explain the action taken.

If we are unable to fulfill all or part of your request, we will explain the applicable reason and any available options for further review, as required by law.

Response Time

We aim to acknowledge privacy requests within 2 business days.

For requests subject to the EU or UK GDPR, we will respond without undue delay and generally within one month of receiving the request, subject to lawful extensions.

For eligible California consumer requests to know, correct, or delete personal information, we will follow the applicable acknowledgment and response deadlines, generally including a substantive response within 45 calendar days, subject to lawful extensions.

For requests governed by other privacy laws, we will follow the applicable statutory response periods.

We generally do not charge fees for exercising privacy rights, except where applicable law permits reasonable charges in limited circumstances.

You do not need to contact an unidentified third party to exercise your rights. You may submit requests directly to Wornspire using support@wornspire.com.

10. How to Withdraw Your Consent

You may withdraw consent previously given for specific data processing activities.

Marketing Communications

To stop receiving promotional emails:

  • Use the unsubscribe link included in a marketing email, where available.

  • Alternatively, email support@wornspire.com with the subject line "Withdraw Marketing Consent."

Cookies and Advertising

Where a cookie preference or consent management tool is available, use it to modify or withdraw your choices.

You may also contact support@wornspire.com for assistance with applicable cookie-related requests.

Other Consent-Based Processing

For any other processing activity based on your consent, email support@wornspire.com and specify the consent you wish to withdraw.

We will process your withdrawal request as required by applicable law.

Withdrawing consent will not affect the legality of processing completed before the withdrawal or processing necessary for independent lawful purposes.

Where consent is required, withdrawing it should be as easy as providing it.

11. California and Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending on the law and whether it applies to our business, these rights may include:

  • The right to know what categories of personal information we collect.

  • The right to access specific personal information.

  • The right to request correction of inaccurate information.

  • The right to request deletion of eligible information.

  • The right to opt out of certain sales or sharing of personal information.

  • The right to opt out of certain targeted advertising or profiling.

  • The right to limit certain uses of sensitive personal information.

  • The right not to be unlawfully discriminated against for exercising privacy rights.

Where required by applicable law, we will honor recognized opt-out preference signals and provide the necessary methods for submitting opt-out requests.

To make a privacy request, email support@wornspire.com.

Additional privacy controls and disclosures will be provided where required by applicable state laws.

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal obligations.

Retention periods depend on factors such as:

  • The nature of the information.

  • The purpose for which it was collected.

  • The duration of the customer relationship.

  • Applicable tax, accounting, and recordkeeping obligations.

  • Fraud prevention and transaction security needs.

  • Legal claims or dispute resolution requirements.

  • Applicable consent and privacy preferences.

For example, certain transaction records may be retained after an order is completed if required for accounting, tax, or legal purposes.

Information used solely for consent-based marketing will no longer be processed for that purpose once the relevant consent has been withdrawn, unless another lawful basis applies to a separate purpose.

When personal information is no longer required, we will delete, anonymize, or otherwise securely dispose of it in accordance with applicable law.

Customers may request information about applicable retention periods by emailing support@wornspire.com.

13. Data Security

We recognize the importance of protecting personal information.

We use reasonable technical, administrative, and organizational safeguards designed to reduce the risk of unauthorized access, disclosure, alteration, loss, or misuse.

Depending on the systems and services involved, these safeguards may include:

  • Access controls and account authentication.

  • Secure website communication protocols.

  • Payment processing security measures.

  • Restricted access to customer information.

  • Security monitoring and fraud prevention.

  • Appropriate confidentiality obligations for service providers.

However, no online platform or electronic storage system can guarantee absolute security.

If we become aware of a personal data breach, we will investigate the incident and provide notifications to affected individuals or regulatory authorities where required by applicable law.

If you suspect unauthorized activity involving your Wornspire account, please contact support@wornspire.com.

14. Children's Privacy

Our website and products are intended primarily for adults and are not designed to knowingly collect personal information from children under 16.

We do not knowingly solicit personal information from children below the age at which they may lawfully provide such information without parental authorization.

If we become aware that personal information has been collected from a child without the legally required authorization, we will take appropriate steps to delete or otherwise lawfully handle that information.

Parents or legal guardians who believe their child's personal information has been collected may contact support@wornspire.com.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

These third parties may operate under their own privacy policies and data protection practices.

We encourage you to review their privacy policies before providing personal information.

We are not responsible for the independent privacy practices of third-party websites that we do not operate or control.

However, we remain responsible for our own processing activities and for obligations imposed on us by applicable privacy laws.

16. Automated Processing and Personalized Advertising

We may use automated technologies to help identify suspicious transactions, understand website activity, improve the shopping experience, and measure advertising effectiveness.

Where applicable, we may use browsing or purchase-related information to personalize product recommendations or advertising, subject to legal requirements and your privacy choices.

We will provide any additional disclosures, rights, or safeguards required by applicable law if we engage in automated decision-making that produces legal or similarly significant effects on individuals.

You may contact support@wornspire.com to ask questions about applicable automated processing or to exercise available rights.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website technology, data processing activities, or legal obligations.

When we make changes, we will update the "Last Updated" date at the top of this page.

If material changes require additional notice or consent under applicable law, we will provide that notice or request consent before implementing the relevant changes.

We encourage customers to review this Privacy Policy periodically.

18. Contact the Data Controller

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can contact the company responsible for processing your personal information.

Store Name: Wornspire

Website: https://wornspire.com

Data Controller / Website Operator: Heilongjiang Ruihao Renewable Resources Recycling Co., Ltd.

Unified Social Credit Code: 91231282MAE0PH9G3G

Registered Address: Group 34, Committee 4, Zhaolan Street, Zhaodong City, Suihua City, Heilongjiang Province, China

Privacy and Customer Service Email: support@wornspire.com

Privacy Request Submission: Send an email to support@wornspire.com with the subject line "Privacy Request" and describe the action you wish to take.

Customer Support Response Target: Within 2 business days.

Formal Privacy Request Response: Within the time limits required by applicable data protection laws.

All privacy requests sent to the address above will be directed to the team responsible for reviewing personal information requests on behalf of Heilongjiang Ruihao Renewable Resources Recycling Co., Ltd.

We are committed to handling privacy requests transparently, respectfully, and in accordance with applicable law.

Thank you for trusting Wornspire.