Terms of service

Terms of Service

Last Updated: October 9, 2026

1. Introduction and Company Information

Welcome to Wornspire (https://wornspire.com).

This website is operated by Heilongjiang Ruihao Renewable Resources Recycling Co., Ltd., a company registered in the People's Republic of China.

Legal Business Information:

Company Name: Heilongjiang Ruihao Renewable Resources Recycling Co., Ltd.

Unified Social Credit Code: 91231282MAE0PH9G3G

Registered Address: Group 34, Committee 4, Zhaolan Street, Zhaodong City, Suihua City, Heilongjiang Province, China

Customer Service Email: support@wornspire.com

Throughout these Terms of Service, the terms "Wornspire," "we," "us," and "our" refer to Heilongjiang Ruihao Renewable Resources Recycling Co., Ltd.

The terms "you" and "your" refer to customers, website visitors, and other individuals using our services.

These Terms of Service ("Terms") govern your access to and use of our website, products, and related services.

By using our website or placing an order, you acknowledge these Terms and agree to be bound by them to the extent permitted by applicable law.

If you do not agree with these Terms, please do not use our website or purchase products through our online store.

These Terms should be read together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, which provide additional information about how we operate our business and serve our customers.

Nothing in these Terms limits or excludes your mandatory rights under applicable consumer protection laws.

2. Eligibility and Website Use

Our online store is intended for individuals who are legally permitted to enter into binding purchase agreements in their jurisdiction.

By placing an order, you confirm that:

  • You are at least the age of majority in your jurisdiction or otherwise have the legal capacity or required authorization to make a purchase.

  • The information you provide is accurate and complete.

  • You are purchasing products for lawful purposes.

  • You will comply with applicable laws when using our website and services.

You may not use our website to engage in fraudulent, unlawful, or unauthorized activities.

We reserve the right to restrict access to our website or cancel transactions involving suspected fraud, security threats, or unlawful conduct, subject to applicable law.

3. Products and Product Information

Wornspire offers a selection of fashion products, clothing, footwear, accessories, and related merchandise through our online store.

We make reasonable efforts to provide accurate product descriptions, images, sizes, colors, materials, and pricing information.

However, please note that:

  • Product colors may appear slightly different depending on your device, screen settings, and lighting conditions.

  • Measurements and sizing may vary slightly depending on the product.

  • Product availability may change without notice.

  • Minor variations in appearance may occur where disclosed in the product description.

We aim to ensure that product information is clear, accurate, and up to date.

If a product you receive is materially different from its description, defective, or incorrect, please contact us at support@wornspire.com.

Your rights in such circumstances are governed by our Return & Refund Policy and applicable consumer protection laws.

4. Pricing and Payment

All product prices are displayed in the currency indicated on our website or during checkout.

Prices may change from time to time due to promotions, product availability, or other business considerations.

The price applicable to your order will be the price confirmed during checkout, subject to correction of errors in accordance with applicable law.

Payment Terms:

  • Payment must be completed using one of the payment methods available at checkout.

  • Customers must provide accurate billing and payment information.

  • Orders may be subject to payment verification and fraud prevention checks.

  • We do not intentionally charge undisclosed fees.

Shipping charges and any applicable taxes will be displayed or explained during checkout in accordance with applicable requirements.

International orders may be subject to customs duties, import taxes, or other charges, depending on the destination country. Responsibility for such charges will be explained in our Shipping Policy or at checkout where applicable.

We reserve the right to correct genuine pricing or technical errors. If an error affects an order that has already been placed, we will contact you with the available options and provide a refund if the order cannot proceed.

We will not make unilateral changes to an accepted purchase price except as permitted by applicable law.

5. Order Placement and Acceptance

When you place an order through Wornspire, you are submitting a request to purchase the selected products under the terms presented at checkout.

After an order is submitted, you may receive an order confirmation email containing your purchase details.

An automated acknowledgment that an order has been received does not necessarily mean that the order has been accepted.

Order acceptance occurs when we confirm acceptance or dispatch the order, as applicable under the purchasing process and relevant law.

We may decline or cancel an order for legitimate reasons, including:

  • The product is unavailable or out of stock.

  • Payment authorization fails.

  • The shipping address is incomplete or invalid.

  • The order appears fraudulent or unauthorized.

  • A material pricing or product information error has occurred.

  • Fulfillment would violate applicable laws or restrictions.

If we cancel an order after receiving payment, we will refund the amount paid for the canceled items to the original payment method promptly and in accordance with applicable law.

Customers are responsible for reviewing their order details, including product selection, quantities, sizes, and shipping information, before completing checkout.

6. Shipping and Delivery

We aim to process and ship orders within the estimated time frames stated in our Shipping Policy.

Shipping costs, available destinations, and estimated delivery times may vary depending on the customer's location, product availability, and selected shipping method.

Delivery estimates are not guarantees unless expressly identified as guaranteed delivery commitments.

Delays may occur due to circumstances such as:

  • Customs inspections or clearance procedures.

  • Severe weather or natural disasters.

  • Carrier disruptions.

  • Public holidays or periods of unusually high shipping demand.

  • Incorrect or incomplete shipping information.

We will make reasonable efforts to assist customers with delivery-related issues.

Customers should provide a complete and accurate delivery address when placing an order.

If an address correction is required, please contact support@wornspire.com as soon as possible.

For more information about delivery arrangements, please review our Shipping Policy.

Nothing in this section excludes our responsibility for delivery obligations imposed by applicable consumer protection laws.

7. Order Cancellations, Returns, and Refunds

We want our customers to be satisfied with their purchases.

Our Return & Refund Policy explains the requirements and procedures for order cancellations, returns, exchanges, and refunds.

Order Cancellations

Customers may request cancellation before an order is shipped, provided cancellation is still possible during fulfillment.

If the order has already been shipped, customers may request a return after delivery in accordance with our Return & Refund Policy and applicable law.

Returns

Eligible products may generally be returned within 14 calendar days of delivery, subject to the conditions and exceptions explained in our Return & Refund Policy.

To request a return, customers must contact support@wornspire.com and obtain the appropriate return instructions and designated return address.

Refunds

Approved refunds will be issued to the original payment method.

We generally inspect returned items within 3–5 business days of receipt and issue approved refunds within 5 business days after approval.

Additional time may be required for the payment provider or financial institution to post the refunded amount.

Where applicable consumer protection laws require earlier reimbursement, those statutory deadlines will apply.

Customers should review our complete Return & Refund Policy for information about eligibility, shipping costs, damaged or incorrect products, and refund processing.

Nothing in these Terms limits statutory cancellation, withdrawal, or refund rights.

8. Customer Accounts and Information

Customers may be able to create accounts to manage orders, review purchases, and access certain website features.

If you create an account, you are responsible for:

  • Providing accurate and current information.

  • Keeping your login credentials confidential.

  • Taking reasonable steps to prevent unauthorized access.

  • Notifying us promptly if you suspect unauthorized account activity.

We may temporarily restrict accounts when reasonably necessary to investigate suspected fraud, unauthorized activity, or security risks.

Any suspension or restriction will be handled fairly and in accordance with applicable law.

You may contact support@wornspire.com for assistance with your account.

9. Acceptable Use of Our Website

You agree not to misuse our website or interfere with its normal operation.

Prohibited activities include:

  • Using the website for illegal or fraudulent purposes.

  • Attempting to gain unauthorized access to our systems or customer information.

  • Uploading viruses, malware, or harmful code.

  • Impersonating another individual or providing false information.

  • Infringing our intellectual property rights or the rights of others.

  • Engaging in abusive, threatening, or unlawful behavior.

  • Attempting to disrupt website security or payment processing.

  • Collecting personal information from other users without lawful authorization.

We may take reasonable action to prevent prohibited conduct, including restricting access or reporting unlawful activity to appropriate authorities.

10. Intellectual Property

Unless otherwise stated, the content appearing on Wornspire, including website text, product descriptions, graphics, layout, photographs, logos, and other original materials, belongs to Heilongjiang Ruihao Renewable Resources Recycling Co., Ltd. or is used with permission from the relevant rights holders.

These materials are protected by applicable intellectual property laws.

You may browse our website and use its content for personal, noncommercial shopping purposes.

You may not reproduce, distribute, modify, republish, or commercially exploit protected website materials without the permission of the applicable rights holder, except as permitted by law.

The Wornspire name and related branding may not be used in a misleading or unauthorized manner.

Third-party trademarks and brand names remain the property of their respective owners.

11. Customer Reviews and Feedback

We welcome genuine customer feedback about our products and services.

If you submit a review, comment, or other content to our website, you confirm that:

  • Your submission reflects your genuine experience or opinions.

  • You have the right to share the content.

  • The content does not violate applicable laws or the rights of others.

  • The content does not contain malicious code, unlawful threats, or fraudulent information.

By submitting content intended for public display, you grant us a nonexclusive, royalty-free license to display and reproduce that content for legitimate website and product-related purposes, subject to applicable privacy and consumer protection laws.

We may moderate or remove unlawful, fraudulent, or inappropriate submissions when reasonably necessary.

We will not intentionally misrepresent customer feedback or create misleading impressions about genuine customer experiences.

12. Third-Party Services and Links

Our website may include links to third-party websites or use external services such as payment processors, shipping carriers, and technical service providers.

Third-party websites and services may have their own terms, privacy policies, and operating practices.

We encourage customers to review those policies before using third-party services.

We are not responsible for independent third-party websites that we do not operate or control.

However, the use of third-party service providers does not remove any legal responsibilities we owe customers in connection with purchases from Wornspire.

13. Privacy and Personal Information

Protecting customer information is important to us.

We collect and process personal information as reasonably necessary to operate our website, process purchases, arrange deliveries, provide customer support, prevent fraud, and meet applicable legal obligations.

Personal information may include:

  • Customer names and contact details.

  • Billing and delivery addresses.

  • Order details and transaction records.

  • Website usage information.

  • Other information customers voluntarily provide.

Payment information may be processed by authorized third-party payment providers.

Our collection, use, retention, disclosure, and protection of personal information are explained in our Privacy Policy.

Please review our Privacy Policy for more information about your privacy rights, including rights available under applicable data protection laws.

For privacy-related inquiries, contact support@wornspire.com.

14. Errors and Website Availability

We make reasonable efforts to maintain accurate website information and reliable website functionality.

Occasionally, our website may contain unintentional errors involving product descriptions, availability, prices, promotions, or shipping estimates.

If we discover an error, we may correct the relevant information and notify affected customers when appropriate.

Any order affected by a material error will be handled fairly and in accordance with applicable law.

We may temporarily suspend website access for maintenance, security updates, or technical repairs.

While we aim to provide reliable access, uninterrupted website availability cannot be guaranteed.

15. Product Warranties and Limitation of Liability

We are committed to providing products that meet their descriptions and comply with applicable legal requirements.

Except where expressly provided or required by applicable law, we do not guarantee that website access will always be uninterrupted or free from technical errors.

To the extent permitted by applicable law, we are not responsible for losses resulting solely from events outside our reasonable control or from a customer's unlawful misuse of the website.

Nothing in these Terms is intended to exclude or limit liability for:

  • Fraud or fraudulent misrepresentation.

  • Death or personal injury caused by negligence where liability cannot lawfully be excluded.

  • Defective, unsafe, or nonconforming products where statutory liability applies.

  • Breaches of mandatory consumer protection laws.

  • Any other liability that cannot legally be excluded or restricted.

Any limitation of liability applies only to the extent permitted by the laws applicable to the particular customer or transaction.

Your statutory consumer rights remain unaffected.

16. Governing Law and Dispute Resolution

These Terms of Service and the contractual relationship between customers and Heilongjiang Ruihao Renewable Resources Recycling Co., Ltd. shall be governed by and interpreted in accordance with the applicable laws of the People's Republic of China (mainland China), subject to any mandatory consumer protection laws, jurisdictional rules, or other legal provisions that cannot lawfully be excluded.

If you are a consumer residing outside China, this governing law provision does not deprive you of mandatory consumer protection rights available under the laws of your country or region where those rights apply.

Dispute Resolution

If any dispute arises concerning a product, order, payment, refund, or these Terms of Service, we encourage customers to contact us first so that we can attempt to resolve the matter amicably.

Customer Service Email: support@wornspire.com

We will make reasonable efforts to review complaints and provide an appropriate response.

If a dispute cannot be resolved through direct communication, either party may pursue the remedies available before a court or other competent dispute resolution body having jurisdiction under applicable law.

Nothing in this section requires consumers to waive mandatory legal rights, accept an unlawful exclusive jurisdiction, or give up access to statutory remedies.

17. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes in our business operations, website features, legal requirements, or customer service procedures.

When we make changes, we will update the "Last Updated" date at the top of this page.

Material changes will be communicated where required by applicable law.

Updated Terms will generally apply from their effective date.

Changes will not retroactively reduce rights or alter contractual obligations for previously accepted orders without a lawful basis or the customer's agreement where required.

We encourage customers to review this page periodically.

18. Severability and Entire Agreement

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Our failure to enforce a provision on one occasion does not automatically waive our right to enforce that provision in the future.

These Terms, together with our applicable policies and the information presented during the purchase process, form the contractual framework governing the use of our website and purchases from Wornspire.

If there is any conflict between these Terms and mandatory consumer protection laws, the applicable mandatory legal provisions will prevail.

19. Contact Us

If you have questions about these Terms of Service, your purchases, or our business operations, please contact us using the details below.

Store Name: Wornspire

Website: https://wornspire.com

Legal Company Name: Heilongjiang Ruihao Renewable Resources Recycling Co., Ltd.

Operated By: Heilongjiang Ruihao Renewable Resources Recycling Co., Ltd.

Unified Social Credit Code: 91231282MAE0PH9G3G

Registered Address: Group 34, Committee 4, Zhaolan Street, Zhaodong City, Suihua City, Heilongjiang Province, China

Customer Service Email: support@wornspire.com

We aim to respond to customer service inquiries within 2 business days, excluding weekends and public holidays.

For questions related to returns, refunds, shipping, privacy, or order issues, please contact our customer service team using the same email address.

Thank you for choosing Wornspire. We appreciate your trust and look forward to providing you with a reliable online shopping experience.